Discover how we helped a leading Indonesin Bank by providing Data Quality Services.


Customer of a leading Indonesian Bank.

Use Case

Identifying the Unique Customer Reference from multiple sources for Regulatory and MIS purposes.

Business Challenge

  • Automate multiple source data processing using a single platform.
  • Ability to process the data conversion accurately during the 2011 migration.
  • Managing future data processing in a robust and faster way.

Project Requirements

  • Create process to validate existing KTP or NPWP.
  • Robust validation on information i.e., Province, City, DOB, Gender, etc.
  • Assessing the quality of data captured in individual attributes i.e., Name, address, gender, DOB, POB, marital status, NPWP, Driver's license and Passport.
  • Knowing the trust index score for the data conversion during the 2011 migration.

Solution Highlights

  • Created an automated process to integrate the data collected from multiple sources.
  • Managing the Data Quality requirements for the selected attributes in Data Asset through the standard validation rules.
  • Build an audit and logging functionalities.
  • Assessing the quality of data by generating the trust index score and the reports.
  • Architecture to support feeding the single CIF back into the source system, so that further transactions can be initiated without any confusion.
  • Secondary checks with other Government databases like PEFINDO.
  • Periodic review of KYC for customers based on Risk categorization of the customer (High , Medium, Low) – 6 months, 12 months and 24 months once, through internet banking/mobile banking, mailers.


  • Supported in Identifying the unique and robust Customer Reference from multiple sources.
  • Reduced the time taken to view the complete customer view with a compilation of multiple source data.


  • Key metric information was provided in near real-time to business executives.
  • Related Dashboard and reports updated in Data Governance Metrics.
  • Over 90% improvement in Data Quality.
  • Improved business resource optimization.


If you have queries  we are ready to discuss how our Data Insights Platform can help you in improving your organization governance process.

Discover how we helped a leading Indonesian Bank by providing Data Quality Services.

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